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Automations

Instant reply
  1. Hi, is anyone about this week for a leaking outside tap?

    Facebook, 13:02
  2. Thanks for the message. I am on a job until three but I will ring you after. Is the tap still dripping or has it stopped?

    Replied in 38 s

Stops the Wednesday 1pm cold enquiry

Missed-call text back
  1. Missed call, 11:04
  2. Sorry I missed you, I am on a roof. I will ring back this afternoon. What is the job?

    Sent for you
  3. Slates off after the wind, water getting in.

    11:07

Stops the Monday 11am missed call

Photos and details first
  1. Could you send a photo of the boiler and one of the pressure gauge?

  2. 08:10
  3. Ready to quote

Stops the Tuesday 7pm kitchen-table quote

Quote chaser
  1. Your quoteNew patio and turf
  2. Two days later
  3. Just checking the quote came through. Happy to answer any questions.

    Chased for you
  4. Yes please, go ahead.

    16:37

Stops the Friday 6pm forgotten follow-up

Booking link
  1. Pick a time that suits you here, and it goes straight in my diary.

  2. Booked in: roof repairTuesday at 8:00. A reminder goes out the day before.In your diary

Stops the Thursday 8pm evening admin

Review request
  1. Thanks for having me. If you are happy with it, a quick Google review would mean a lot.

    Review asked
  2. New five-star reviewon your Google profile

Stops the Saturday 1pm missed review

Illustration of how the system runs. Made-up jobs, no real customer.

The part that answers a lead, chases it and puts it in front of you as a job, while you are on the tools. Each one is built around the leak it stops.

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The six, and the leaks they stop

Every one is tied to a place in the week where work gets lost. A diagnosis finds which of those are yours, so you only get the ones that pay.

Instant reply

The first reply goes out while you are still on the job, in your words and from your own number or inbox, so the person asking stops ringing round. It says who you are, that you have seen it, and what happens next.

Stops the Wednesday 1pm cold enquiry

Missed-call text back

When a call goes unanswered because you are up a ladder, a text goes back within the minute saying you will ring and asking what the job is. The caller has an answer, and you have the details before you ring.

Stops the Monday 11am missed call

Photos and details first

The reply asks for the photos and details you need to price the job, so they arrive while the customer is still waiting on you and the quote can go the same day instead of that evening at the kitchen table.

Stops the Tuesday 7pm kitchen-table quote

Quote chaser

If a quote goes quiet, a friendly follow-up goes out for you two days later, and again if it needs one. Nobody has to remember it, and nobody has to feel awkward sending it.

Stops the Friday 6pm forgotten follow-up

Booking link

They pick a slot that suits your diary, it lands in your calendar without a phone call back and forth, and they get a reminder the day before so you are not stood on a doorstep nobody answers.

Stops the Thursday 8pm evening admin

Review request

When the job is done, the review request goes out that day with one tap to your Google profile, while the customer is still pleased, instead of never because the week ran away with you.

Stops the Saturday 1pm missed review

Why automate this part

A tradesman does not lose work because he is bad at the job. He loses it in the minutes and evenings around the job: the call he could not take from a roof, the message he meant to answer after tea, the quote that went quiet because Friday turned into a twelve-hour day, the happy customer nobody asked for a review because the next job had already started. Each of those is small on its own and all of them repeat every week, which is exactly the kind of work a machine does better than a tired person at nine at night. None of it replaces you. The reply sounds like you because it is written from how you already talk to customers, the chase is polite because a pushy one costs more than it wins, and anything that needs a tradesman, the price, the survey, the judgement about what is wrong with a roof, stays with you. What the automations do is make sure the enquiry is still warm when you get to it.

How they fit together

Every enquiry lands in one place, whichever way it came in, and runs down the same line to a booked job and a review.

  • Your websiteBuilt for your trade and quick on a phone
  • Google and Facebook adsRun in your own ad account
  • Missed-call text backA text goes out when you cannot pick upStops the Monday 11am missed call
One inboxEvery enquiry lands in one place
  1. Instant replyPersonal, in under a minuteStops the Wednesday 1pm cold enquiry
  2. Photos and details firstSo the quote goes out the same dayStops the Tuesday 7pm kitchen-table quote
  3. Quote chaserA friendly nudge if they go quietStops the Friday 6pm forgotten follow-up
  4. Booking linkStraight into your diary, with a reminderStops the Thursday 8pm evening admin
  5. Review requestAsked while they are still pleasedStops the Saturday 1pm missed review

Every review helps win the next enquiry

How it works, in order · Websites for tradesmen · Google and Meta ads

Adamant results. Unbreakable standards.

Book a diagnosis

Tell me where enquiries go cold for you now, and I will tell you which of these would stop it and which would not be worth building yet. The call is free and so is the diagnosis, or email cameron@adamantine.app.

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